Welcome to the MIC Case Studies page.
Here you will find more than fifty different case studies, developed by our former participants. The richness of this material is that it contains real-life experiences in intercultural communication problems in various settings, such as war, family, negotiations, inter-religious conflicts, business, workplace and others.
Cases also include renowned organisations and global institutions, such as the United Nations, Multinationals companies, Non-Governmental Organisations, Worldwide Events, European, African, Asian and North and South America Governments and others.
Intercultural situations are characterised by encounters, mutual respect and the valorisation of diversity by individuals or groups of individuals identifying with different cultures. By making the most of the cultural differences, we can improve intercultural communication in civil society, in public institutions and the business world.
Why are we opening our "treasure chest" for you?
We believe that Intercultural Communication has a growing role in the lives of organisations, companies and governments relationship with the public, between and within organisations. There are many tools available to access, analyse and practice intercultural communication at a professional level.
Moreover, professionals are demanded to have a cross-cultural background or experience to deal efficiently in their environment. International organisations are requiring workers who are competent, flexible, and able to adjust and apply their skills with the tact and sensitivity that will enhance business success internationally.
Intercultural communication means the sharing of information across diverse cultures and social groups, comprising individuals with distinct religious, social, ethnic, and educational backgrounds. It attempts to understand the differences in how people from a diversity of cultures act, communicate and perceive the world around them. For this reason, we are sharing our knowledge chest with you, to improve and enlarge intercultural communication practice, awareness and education.
How can these Case Studies help you?
These case studies were made during the classes at the Masters in Intercultural Communication. Therefore, they used the most updated skills, tools, theories and best practices available.
They were created by participants working in the field of public administration; international organisations; non-governmental organisations; development and cooperation organisations; the business world (production, trade, tourism, etc.); the media; educational institutions; and religious institutions.
Through these case studies, you will be able to learn through real-life stories, how practitioners apply intercultural communication skills in multicultural situations.
We promise you that our case studies, which are now also yours, will delight, entertain, teach, and amaze you. It will reinforce or change the way you see intercultural communication practice, and how it can be part of your life today.
Take your time to read them; you don't need to read all at once, they are rather small and very easy to read. The cases will always be here waiting for you.
Therefore, we wish you an insightful and pleasant reading.